Legal

MDT Villas S.L. · CIF ESB75953562 · Tourist Registration VT-490148-A · Carretera Moraira – Calpe 97, 03724 Moraira, Spain · info@villamaresdeltiempo.com

Last updated: 28 April 2026

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Privacy Policy

Data Controller: MDT Villas S.L. (CIF ESB75953562), Carretera Moraira – Calpe 97, 03724 Moraira, Alicante, Spain. Email: info@villamaresdeltiempo.com.

MDT Villas S.L. (“we”, “us”, “the Villa”) respects your privacy and processes personal data in accordance with Regulation (EU) 2016/679 (“GDPR”) and the Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).

Personal data we collect

Depending on how you interact with us, we may collect:

  • Identification data: full name, date of birth, nationality, passport or ID number (required by Spanish law for guest registration).
  • Contact data: postal address, email, telephone number.
  • Booking data: stay dates, party composition, dietary preferences, special requests.
  • Payment data: processed by our payment provider; we do not store full card numbers.
  • Website data: IP address, browser, device, pages visited (via cookies and analytics).
  • Communications: messages exchanged via our website form, WhatsApp, email or telephone.

Sources of personal data

We receive personal data directly from you, and also from Online Travel Agencies (“OTAs”) such as Airbnb, Booking.com, Vrbo and similar platforms when you book through those channels. The data we receive from OTAs is limited to what those platforms share with us under their own privacy policies.

Purposes and legal bases

  • Performance of the rental contract — managing your booking, stay and any additional services (Art. 6(1)(b) GDPR).
  • Compliance with legal obligations — guest registration with Spanish authorities (Orden INT/1922/2003 and successor regulations), tax and accounting (Art. 6(1)(c) GDPR).
  • Legitimate interests — securing the property, fraud prevention, internal administration and quality improvement (Art. 6(1)(f) GDPR).
  • Consent — marketing communications, newsletters and non-essential cookies, where applicable (Art. 6(1)(a) GDPR). Consent can be withdrawn at any time.

Mandatory guest registration

Under Spanish law, accommodation providers must register every guest aged 14 and over and transmit identification data to the competent authorities. Providing this data is a legal requirement; without it we cannot host your stay.

Recipients and transfers

Personal data may be shared with:

  • Spanish security authorities (mandatory guest registration).
  • Tax and accounting professionals bound by confidentiality.
  • Payment service providers.
  • OTAs through which the booking was made (where applicable).
  • IT and hosting providers acting as data processors under written agreements.
  • Service providers engaged for your stay (e.g. private chef, concierge experiences) only to the extent necessary.

We do not sell personal data. International transfers, where they occur, are protected by Standard Contractual Clauses or equivalent safeguards under Chapter V GDPR.

Retention

  • Booking and contract data: 6 years (Spanish Commercial Code).
  • Tax-related data: minimum 4 years (General Tax Law) and up to 10 years where applicable.
  • Guest registration data: as required by Spanish security regulations.
  • Marketing data: until consent is withdrawn.
  • Website analytics: as defined in our cookie banner.

Your rights

You have the right to access, rectify, erase, restrict, port, and object to the processing of your personal data, and to withdraw consent at any time. Requests can be sent to info@villamaresdeltiempo.com. You may also lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

Cookies

Our website uses cookies for essential functionality, analytics and, where applicable, marketing. Detailed information and consent management are provided in the cookie banner on first visit.

Bookings via OTAs

If you booked through Airbnb, Booking.com, Vrbo or another OTA, that platform is the controller for the personal data you provide directly to it. Its privacy policy applies to that processing. We act as a separate controller only for the data the OTA forwards to us in order to perform your stay.

Terms and Conditions

These Terms and Conditions (“Terms”) govern the rental of Villa Mares del Tiempo (“the Villa”) by MDT Villas S.L., CIF ESB75953562, Carretera Moraira – Calpe 97, 03724 Moraira, Spain (“we”, “us”), Tourist Registration VT-490148-A.

Channel hierarchy — OTA terms prevail

The Villa is offered both directly through www.villamaresdeltiempo.com and through Online Travel Agencies (“OTAs”) such as Airbnb, Booking.com, Vrbo and similar platforms. Where a booking is made through an OTA, the booking conditions, cancellation rules, payment terms, dispute resolution and guest protection programmes of that OTA prevail over these Terms in case of any conflict. These Terms apply to OTA bookings only on a supplementary basis, for matters that the OTA does not regulate (such as house rules, on-site conduct, damages and liability during the stay).

For bookings made directly with MDT Villas S.L. through our website, by email, telephone or in person, these Terms apply in full.

Booking and contract formation

A booking enquiry becomes a binding contract once we have confirmed availability in writing and the deposit has been received. The lead guest must be at least 25 years of age and is jointly and severally liable for all guests in the party.

Capacity and use

The Villa is licensed for a maximum number of guests as stated at the time of booking. Exceeding this number is not permitted and may result in immediate termination of the stay without refund. The property is rented for private holiday use only. Commercial use, parties or events require our prior written consent (see also “Weddings” and “Business” arrangements, which are agreed separately).

Prices, payment and security deposit

  • Prices include VAT (IVA) where applicable and the services described in the Mares Del Tiempo Package.
  • Payment schedule for direct bookings: 30% deposit due within 7 days of booking confirmation; the remaining 70% due no later than 60 days before arrival. Bookings made within 60 days of arrival are payable in full at confirmation.
  • A refundable security deposit may be required prior to or at arrival. It is returned within 14 days after departure, less any deductions for damages, missing items or breaches of these Terms.
  • For OTA bookings, the OTA’s payment schedule applies.

Check-in and check-out

Standard check-in is from 16:00; standard check-out is by 11:00. Different times can be agreed in advance subject to availability. Late departure without prior agreement may be charged at the daily rate.

House rules

  • No smoking inside the Villa. Smoking is permitted only in designated outdoor areas.
  • Pets only with prior written consent.
  • Quiet hours between 23:00 and 08:00, in line with local regulations.
  • Guests must respect the property, neighbours, staff and local community.
  • The lead guest is responsible for the conduct of all members of the party and any visitors.

Damages and liability of the guest

Guests are liable for any damage caused to the Villa, its contents or the surrounding property during the stay, beyond reasonable wear and tear. Costs will be deducted from the security deposit; if costs exceed the deposit, the lead guest will be invoiced for the balance.

Our liability

We provide the Villa and contracted services with all due care. To the extent permitted by Spanish law, our liability is limited to the total amount paid for the booking, except in cases of wilful misconduct or gross negligence. We are not liable for personal items lost or damaged during the stay, or for circumstances outside our reasonable control.

Force majeure

Neither party is liable for failure to perform caused by events beyond reasonable control, including natural disasters, government measures, public health emergencies, war or terrorism. In such cases the parties will, in good faith, discuss rebooking, partial credit or other reasonable solutions.

Termination by us

We may terminate the stay with immediate effect and without refund in case of serious breach of these Terms, including misrepresentation of the party, exceeding capacity, illegal activity, repeated disturbance, or behaviour that endangers persons, property or staff.

Insurance

Guests are strongly advised to take out comprehensive travel insurance covering cancellation, medical expenses, personal liability and property.

Mares Del Tiempo Package and additional services

The Mares Del Tiempo Package included with each rental, and any additional services such as private chef menus, concierge experiences, padel coaching, weddings or business events, are subject to separate arrangements confirmed in writing. Scheduling of breakfasts, dinners and experiences is agreed in advance and subject to reasonable rescheduling in case of operational needs.

Communication

All formal notices regarding a booking shall be sent by email to info@villamaresdeltiempo.com or, for guest-facing matters during the stay, communicated to the on-site host.

Modifications

We may update these Terms from time to time. The version applicable to a booking is the version in force at the moment the booking was confirmed.

Refund and Cancellation Policy

This Refund Policy describes how cancellations, modifications and refunds are handled for stays at Villa Mares del Tiempo, operated by MDT Villas S.L.

Channel hierarchy — OTA cancellation rules prevail

If you booked through Airbnb, Booking.com, Vrbo or another OTA, the cancellation and refund policy displayed on that platform at the time of booking is the policy that applies. The clauses below apply only to direct bookings made through www.villamaresdeltiempo.com or directly with MDT Villas S.L.

Cancellation by the guest (direct bookings)

For bookings made directly with us, the following standard schedule applies, calculated from the original arrival date:

  • More than 60 days before arrival: 100% refund of amounts paid (less non-recoverable transaction fees).
  • Between 60 and 30 days before arrival: 50% refund of amounts paid.
  • Less than 30 days before arrival: no refund.
  • No-show: no refund.

Cancellations must be sent in writing to info@villamaresdeltiempo.com and are effective from the date of receipt.

Modifications and rebooking

Within the limits of availability, we are always open to discussing date changes or partial rebookings before applying the refund schedule above. Our preference is to find a solution together rather than to cancel — guests are encouraged to contact us as early as possible. Any rebooking is confirmed in writing and may be subject to a price difference if the new dates fall in a different rate season.

Force majeure and exceptional circumstances

In cases of serious illness with medical proof, bereavement of a close family member, official travel bans, natural disasters, or other documented force majeure events affecting the guest’s ability to travel or our ability to host, we will engage in good-faith dialogue to agree a reasonable solution. Possible outcomes include rebooking to alternative dates within 12 months, partial refund, or a credit voucher. Force majeure does not create an automatic right to a full refund, but it does create a commitment from our side to seek a fair arrangement.

Cancellation by us

If we are unable to provide the Villa due to circumstances within our control (for example, serious damage to the property), we will offer, at the guest’s choice: (i) a full refund of all amounts paid; or (ii) a comparable alternative, where reasonably available. Beyond this, our liability is limited as set out in the Terms and Conditions.

Refund processing

Approved refunds are processed within 14 days of the cancellation being agreed, to the original payment method. For OTA bookings, refunds are processed by the OTA in accordance with its policy and timing.

Always in dialogue

It is our explicit policy that, regardless of the schedule above, we are always willing to enter into a conversation. If your circumstances are exceptional, please contact us — we will do our best to find a solution that is fair to both sides. The schedule applies as a default; flexibility is offered at our discretion and on a case-by-case basis.

Governing Law and Jurisdiction

Applicable law

These Terms, the Privacy Policy and the Refund Policy, and any contractual or non-contractual obligations arising out of a booking with MDT Villas S.L., are governed by the laws of the Kingdom of Spain, and in particular by the legislation of the Comunidad Valenciana applicable to tourist accommodation (including Decreto 92/2009 and successor regulations governing viviendas turísticas). The mandatory consumer protection rules of the country of habitual residence of a guest who qualifies as a consumer remain unaffected.

Jurisdiction

Subject to mandatory consumer protection legislation, any dispute arising out of or in connection with these Terms, the use of the Villa, or any service provided by MDT Villas S.L., shall be submitted to the exclusive jurisdiction of the competent courts of the city where the Villa is located (Marina Alta judicial district, province of Alicante, Spain). Where a guest qualifies as a consumer, the guest may also bring proceedings before the courts of his or her place of residence to the extent required by mandatory law.

OTA bookings — separate dispute frameworks

For bookings made through Airbnb, Booking.com, Vrbo or another OTA, that platform’s terms typically establish its own dispute-resolution framework, governing law and (where applicable) guest protection or refund programmes. Those frameworks prevail over this clause for matters falling within their scope. This clause continues to apply to matters concerning the physical use of the Villa, on-site conduct, damages, and any liability not covered by the OTA’s framework.

Online dispute resolution

In accordance with Regulation (EU) 524/2013, consumers resident in the European Union may use the European Commission’s Online Dispute Resolution platform, available at https://ec.europa.eu/consumers/odr, to submit complaints. Our contact email for these purposes is info@villamaresdeltiempo.com. Use of the ODR platform is voluntary and does not replace the right to bring proceedings before a competent court.

Severability

If any provision of these documents is found to be invalid or unenforceable under applicable law, the remaining provisions remain in full force and the invalid provision will be replaced by a valid one that most closely reflects the original intent.

Language

These documents are provided in English for guest convenience. In case of any conflict between language versions, the version that complies with mandatory Spanish law shall prevail in matters governed by Spanish law.

MDT Villas S.L. · CIF ESB75953562 · VT-490148-A · info@villamaresdeltiempo.com · www.villamaresdeltiempo.com